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What Our Amherst Patients Say

What others say about Amherst chiropractic care can help you make the right health care choice. Review a selection of Balanced Living Chiropractic Wellness patient testimonials below and please call our Amherst chiropractic office if you have any questions. Kind regards Dr. Steve Niemiec

Excellent chiropractor

Wonderful staff who were very polite and helpful Dr. Kevin is an excellent Chiropractor, I recommend anyone suffering with spinal injuries to contact Balanced Living Chiropractic Wellness.

Richard W.

So Refreshing and Relieving

The office staff is amazing! The Doctors there are all so nice and wonderful! I have never been to such a great practice like this one. I felt like the Dr. Katelyn was just so amazing. She listens to you and doesn’t make any judgments. It was just so refreshing and relieving. I am so glad that I am able to be a patient here! Thank you all so much! I cannot wait to come back for my next appointment! Thank you all so much for making this experience easy! I look forward to coming here for the wonderful care everyone provides!

Joanne L.

Can’t Wait to Go Back!

It was my first time going here on 10/24/18 and I loved it. Very professional and nice staff. They explain everything to me so easily. I recommend this place to my friends and family for sure. Can’t wait to go back again!

Randal K.

Excellent Care!

I called for an appointment in the morning (at the last minute) because I was experiencing some discomfort. Even as a new patient they squeezed me in and were extremely friendly the whole time. With only a hour or so heads up, I even had a little sign welcoming me. Thanks for the excellent care!



Friendly Office and Fantastic Doctor

I really appreciate how accessible and friendly your office is. I always feel like an important patient when I walk in, because the girls at the front desk know my name. Dr. Katelyn has been fantastic and very willing to work with me to help get me on track and running again!

Elizabeth K.

Results After One Appointment!

I was convinced I would need to live with my back pain forever. However, after my first appointment with Dr. Kevin I’m actually optimistic I may finally find some relief. My back feels better than it has in months after my first appointment, looking forward to my next one!!!!

Jennifer P.

Gentle, Kind and Amazing

Everybody in the office was very nice and pleasant. Since this was my first visit, they had a welcome card at the front desk. How sweet! Dr. Katelyn was very gentle, kind and amazing to talk to and explained very well everything she was doing to me. I left very satisfied and I am looking forward to my next visit.

Mariana G.

I Appreciate the Natural Approach

I felt welcome from the moment I walked in. I appreciate the natural approach to your care, and also that appointments are short and to the point. I look forward to future visits, including today’s!

Molly W.

My Pain Was Relieved!

While visiting family from out of state I threw out a rib in my back, a common problem for me. I was so uncomfortable and it was ruining my visit. A quick Google search lead me to the Balanced Living Chiropractic Wellness and they were able to fit me in with only a few hours notice! Even knowing that I wouldn’t become a “regular” customer I was given the full new-patient treatment including informational videos, examination and radiographs. No time or treatment was spared on this “drop-in.” Having been to several chiropractic offices in my life I was truly quite impressed with the flow and organization of this office. The informative info provided was efficient and succinct, the support staff professional and helpful and Dr. Justin was kind, knowledgeable and effective. After my visit, I had learned even more about my spine and how it effects my health and had that rib adjusted…. my pain was relieved! I cannot explain my gratitude enough, my visit with my family was saved because my discomfort was relieved. Thank you!! See you on my next trip home.

Carolyn B.

Great Care

Staff is friendly and helpful. They had a welcome sign with my name on it which was really fun! For my first time there was an introductory video which gave me an idea of what to expect. Dr. Kevin was friendly, knowledgeable, and gentle. My lower back was in a lot of pain and I was very nervous about my alignment, but he took great care of me! Definitely will be returning for future visits.

Audrey K.

Explains Everything Clearly

Just love how Dr. Katelyn explains everything clearly.

Maryann P.

Very Helpful

Very helpful and reassuring to someone who is new to the services of a Chiropractor.

Amanda C.


I felt very welcomed from the first moment there. I was impressed with the immediate results of my x-ray, and the honesty with which Dr. Kevin answered my questions.

Sheila R.

Really Great

I was hesitant about going, but everything was really great. Thanks so much!

Victoria K.

Great First Visit

Thanks for a great first visit!

Heather W.

Extremely Friendly

Extremely friendly staff. Felt right at home from the first visit.

Sally F.

Best Experience

Best experience with a doctor ever!

Lawanda H.

Feeling Fantastic!

The service, beginning with Stephanie and Katelyn to the care provided by Dr. Kevin, was nothing short of exceptional. In fact it was outstanding and then some! What a great family atmosphere and I cannot believe the adjustments to my spine could have been done any better! I could not be any happier! A+ from start to finish!

Monaco K.

Friendly And Welcoming

Office staff was very friendly and welcoming. The video was helpful. Dr. Steve explained everything and made me feel comfortable. I have never been to a chiropractor previously; it was a good experience.

Kathleen S.

Great First Experience

Great first experience with chiropractic care, I would recommend to friends and family, and have.

John B.

Wish I’d Come In Sooner

I only wish I had come much sooner. Even though I know I have a ways to go towards fixing and maintaining things, the first visit alone made me feel better than I have in a long time. Today is the first time in months I have been able to get up and walk without limping around for a while. I’m very happy I finally decided to come in.

Courtney C.

Felt At Ease

From the moment I walked in I was made to feel at ease. The welcome sign with my name on it made me smile and say “Hey that’s me”! It was a nice touch, since going somewhere for the first time due to pain and discomfort can cause some anxiety. The atmosphere was very relaxed, yet still professional.

Kelda T.

So Glad I Found Dr. Katelyn

This was my first visit. After 2 bad experiences with other chiropractic offices that either didn’t listen to my concerns or were too rough with adjustments, I decided to try again. I was very apprehensive, but Dr. Katelyn put my fears to rest. She has a wonderful disposition and took her time examining me and explaining everything from what was causing my sciatic pain, to what type of treatment she wanted to use. Most importantly, she was gentle. I like the fact that Balanced Living Chiropractic Wellness knows several different techniques that can be used toward an individual’s specific treatment. I was surprised to see results right away. So glad I found Dr. Katelyn.

Cecile R.

Happy To Help

I have had nothing but a good experience with Dr. Katelyn. Even when unexpected injury occurred they were happy to fit me in and help me get back to normal as quickly as possible. I’d definitely recommend Dr. Katelyn at Balanced Living Chiropractic Wellness!

Miranda W.

Well Informed

It was really nice to be told what was going on with my back and how it would be treated.

Michael B.

Great Experience

Thank you for such a great experience!

Kristin S.

Helped Through Tough Time

You helped me through a very tough time! Many thanks for seeing me promptly and helping me to continue to be pain free.

Bonnie W.

Felt At Ease

Great office where doctor’s and staff are very good listeners and make patients who are brand new to chiropractic feel at ease.

Corrin S.


You guys are awesome! Kind staff, hopefulness that things will get better and great personalities throughout the whole facility!

Steven M.

Top Rate

Overall experience was top rate. I experience relief after the first visit. I am confident that I will benefit from using the services in this practice! Thank you!

Rebecca M.

Organized Professional Friendly

What a well organized, professional and friendly office and office staff. Knowing what was going to be done before it was done was extremely comforting. Being able to actually see x Rays on the spot also put me at ease.

Jenelle P.

Helpful And Courteous

The doctor gave me a lot of information on my first visit, which gave me a clear idea of what to expect. From what I learned, I had a lot of hope that he could help me with my chronic pain. The office staff was helpful and courteous.

Lisa U.


Really enjoy working with Dr. Katelyn. She is very informative, makes me feel well taken care of and she seems to really care about my recovery.

Brooke H.


My first visit was amazing! Thank you Dr. Katelyn!

Renee F.


I have suffered with backaches for many, many years thinking that is just a fact of getting older. When I couldn’t bear it anymore, I set up an appointment out of desperation. Within two weeks I am pain-free. I can walk upright and don’t wince when getting out of a chair. Why did I wait?

Nancy B.

Professional Personal

Very professional personnel with a personal touch.

Ben V.


It was nice to be welcomed into the office. The personal touch and genuine care shown by staff made for a pleasant first impression. The explanations about what to expect and goals were clear and concise. Couldn’t ask for a better first impression.

Felschow M.

Wonderful Facility

Wonderful facility. Being that it was my first visit I was a little nervous but from my initial phone call and throughout my consultation I felt very comfortable. The staff was very friendly and I will definitely recommend to others.

Gina B.

Neck Pain

I must admit I was skeptical about all of it, but I was in so much pain from my neck I gave Chiropractic care a try. I don’t know why I waited so long! In two visits, I was feeling worlds better with great hope I would be back to normal. I am so happy I tried it out.

Jennifer W.

The neurosurgeon recommended prescribed medication and surgery

Photo of Joan A few months ago, pain was affecting my sleep, and I couldn’t get through a day of regular movement without discomfort. I couldn’t move my head either way without pain and limitation do to cervical disc compression. My family doctor referred me to a neurosurgeon. After an MRI, the surgeon recommended prescribed medication and surgery. The diagnosis was bad arthritis and spinal degeneration (Phase III) put limitations on my life. No more aerobics, dancing, bending, and twisting. I didn’t like those options, so with my doctors advice, I decided to try the traditional method of chiropractic. For several months it was helpful and increased my mobility. Rather than risk surgery at this stage, this treatment and the use of over the counter pain relievers, offered more than surgery could do for me. For me neck surgery is a last resort because it is risky, and meant hospitalization, difficulty to work at my job and even possibly increase my chances of disability if unsuccessful. I know this because I have a sister who, after nine (9) back surgeries, is still in chronic pain and uses prescription drugs for only temporary relief. She uses a cane to walk now after graduating form a walker. My husband and I, who met again after 38 years (we were neighbors and classmates in our youth.) just love to take walks, golf, garden, and shop. With my limitations and discomfort, I was dismayed that we didn’t have the longevity for our activities. One day while walking, we came upon Balanced Living Chiropractic Wellness that was just a few blocks away. I liked the name and made the decision to give chiropractic another try. When I left work and arrived for my first appointment, Dr. Steve, Dr. Kevin and Katie their chiropractic assistant, welcomed me and told me that my husband had dropped off my MRI records but also make an appointment for himself. You see, my husband had back surgery several years ago and recently fell at work so he suffered from chronic back pain. His previous experience with chiropractic didn’t adequately bring him much change so I was surprised to learn of his intentions. He certainly must have experienced some level of comfort at this new office. To our surprise, Dr. Steve and Dr. Kevin are teachers who practice and instruct a new level of chiropractic called Balanced Spinal Specific Adjusting. My fear of popping and pulling in my cervical spine was relieved because Dr. Steve and Dr. Kevin practice this new method that for me is both more comfortable and also unbelievably effective. I am very confident of this advanced technique of chiropractic care. It has changed my attitude as well has my health and life. My husband’s fears are also long gone. Our walks are longer and more frequent, too. Our golf game hasn’t improved but its more enjoyable and our garden this past year has been the best it’s ever been. We know we are now doing the best we can do to prevent problems and sustain our health and longevity. We are getting checked and adjusted to prevent further decay of our spine and arthritis. Our commitment to regular chiropractic adjustments is as important as exercise, water, proper eating and sleeping habits and a healthy spiritual life. My mother always recited, “An ounce of prevention is worth a pound of cure.” If I were as wise as I am old, I would have started preventative chiropractic care much earlier in my life. As it is, I am enjoying more mobility with the comfort of growing older gracefully. I my next goal is do dance to the music!

Thank you Dr. Steve, Dr. Kevin and Katie too. Joan G.S.

I was in a car accident that changed my life

I am 31 years old, married and have two wonderful children. Three years ago I was in a car accident. It changed my life. I suffered back, neck, hip, and rib injuries from this accident. I saw a number of doctors and specialists for my injuries, severe pain and depression. I was once very active with my family, my church and job. I could no longer do those things that I once loved. My problems seemed to be getting worse, not better with all of the medications, physical therapy, message therapy and injections that I was receiving. I had heard about Chiropractic and its benefits, however, when I mentioned this type of treatment to my doctors they did not recommend it. I finally gave in to the doctors and had low back surgery. The pain in my legs was virtually gone. Unfortunately, that only lasted about 6 weeks. The pain in my legs and back returned not to mention that I could still not turn my head to look left or right. The doctors were talking about a possible neck surgery. I declined and decided to take my medical care into my own hands. I finally got one of my doctors who was leaving this area to write me a note to see a chiropractor. (I had to have a Doctors O.K. for the car insurance company to cover the cost of the visits.) I was thrilled. I looked in the phone book and by the Grace of God found Balanced Living Chiropractic Wellness. After a year and a half of being tortured and poisoned, I finally found a real solution. Chiropractic care! I started my treatment with Dr. Kevin Phalen. It was not an instant success. It took a while for my body to recover from the other “treatments”. When I started my chiropractic treatment with Balanced Living Chiropractic Wellness, I was going three times a week. Now I go every two weeks. I can turn my head left and right with out pain. I can walk again without severe pain. I am amazed at my constant improvement and progress. Not only do I feel better physically and emotionally, I am feeling better without the medications that I was told that I would be on for the rest of my life. I am medication free. I am now becoming more active with my family and friends. I hope to someday work again. I owe it all to God and Dr. Kevin Phalen. Thank you Dr. Kevin for your care and spinal adjustments. With out it I would probably be spaced out on prescription drugs and feel useless. Thank you for giving me my life back.

Shannon S.

A Little Secret

{PJ} Chiropractic Testimonial I would like to clue you in on a little secret; chiropractic care is now widely respected as effective care for all sorts of problems. It promotes a healthful lifestyle that includes sufficient exercise, stress reduction, wellness, nutrition, desirable social relationships, and first and foremost a properly aligned spine. Like most people I’m sure, my initial need to seek chiropractic care was severe back pain — so severe that it prevented me from standing up straight when getting out of bed in the morning. This pain developed from the repetitive aggravation of building rock gardens and stone walls at my Daughter & Son-In-Laws cottage on Canandaigua Lake. The glacier stones on the shoreline and creek-bed vary in shape, size, and weight. Although it was enjoyable creating attractive stone formations the damage to my back was not enjoyable. Usually the soreness in my back would subside in a day or two. Later it did not. After two active days of positioning stones the pain in my back did not subside. It forced me to slide out of bed onto my knees in order to slowly stand up. My medical doctor prescribed a muscle relaxer but after reading the side effects and danger of addiction, I stopped taking it. I needed a better solution. Knowing that my Son-In-Law’s back pain was relieved by chiropractic care it was time for me to get similar help. Whether it was divine guidance or serendipitous searching, I found Dr. Steve Niemiec at Balanced Living Chiropractic Wellness. After a few visits of Dr. Steve’s specific adjustments, I was again able to hop out of bed on my feet, instead of my knees! Dr. Steve’s diagnostic X-rays revealed two areas of advanced arthritis in my spine, the cause of which was a combination of physical and emotional stress. Although working with the rocks gave me emotional joy I did not realize or comprehend the damage to my spine. Nor that caring for my aging mother and her subsequent death was not only emotionally but physically stressful. Why hadn’t my MD discovered the arthritis in my spine? Why was a pill prescribed to treat my symptoms rather than a scientific diagnosis of the cause? Going to Dr. Steve was the initial good decision. The next good decision was to continue specific spinal adjustment for wellness. I like most can be a better patient – to control of stress and do my stretching exercises routinely. I’ve made it a mission of mine to tell my medical doctors, family, and friends about the relief and wellness care that Dr. Steve’s and the entire office has given me. Yet, I don’t think people appreciate the pain and frustration of having to crawl out of bed on your hands and knees! Nor do people understand the health-threatening differences between manufactured and natural remedies – whether food or healthcare.

I thank God everyday for Dr. Steve’s effective natural care. Bob D.
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